{"id":1588,"date":"2020-02-01T10:50:32","date_gmt":"2020-02-01T10:50:32","guid":{"rendered":"https:\/\/www.mappingchange.it\/faq-2\/"},"modified":"2023-04-11T12:46:08","modified_gmt":"2023-04-11T12:46:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.mappingchange.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.1&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(0,84,147,0.78)&#8221; background_color_gradient_end=&#8221;#005493&#8243; background_color_gradient_direction=&#8221;-45deg&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;http:\/\/www.mappingchange.it\/wp-content\/uploads\/2020\/01\/risk-38.jpg&#8221; max_width=&#8221;80%&#8221; max_width_tablet=&#8221;90%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;right&#8221; 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animation_intensity_slide=&#8221;5%&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size__hover=&#8221;26px&#8221; header_2_font_size__hover_enabled=&#8221;26px&#8221; header_2_letter_spacing__hover=&#8221;0px&#8221; header_2_letter_spacing__hover_enabled=&#8221;0px&#8221; header_2_line_height__hover=&#8221;1em&#8221; header_2_line_height__hover_enabled=&#8221;1em&#8221; header_2_text_shadow_style__hover=&#8221;none&#8221; header_2_text_shadow_style__hover_enabled=&#8221;none&#8221; header_2_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; header_2_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221;]<\/p>\n<h2>QUESTIONS AND ANSWERS<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#fb8202&#8243; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.1&#8243; max_width=&#8221;50px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;20%&#8221; locked=&#8221;off&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.1&#8243; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Mukta|300|||||||&#8221; header_2_font_size=&#8221;54px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_padding=&#8221;||0px|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;5%&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221;]<\/p>\n<p><span style=\"color: #f98224;\"><strong>Mapping Change<\/strong><\/span> cares about maximum <strong>transparency<\/strong> and <strong>clarity<\/strong> in its relationships with the organisations it works with.<\/p>\n<p>Here you will find all your most frequently asked <strong>questions<\/strong> and the corresponding <strong>answers<\/strong>.<\/p>\n<p>If you have any new ones Just write to us!<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_accordion closed_toggle_background_color=&#8221;rgba(0,84,147,0.07)&#8221; icon_color=&#8221;#005493&#8243; _builder_version=&#8221;4.1&#8243; border_color_all=&#8221;rgba(0,84,147,0.1)&#8221;][et_pb_accordion_item title=&#8221;I\u2019VE SEEN THAT EACH OF YOUR SERVICES ENVISAGES A SERIES OF GOALS. DO ALL OF THEM HAVE TO BE DEVELOPED?&#8221; _builder_version=&#8221;4.1&#8243; open=&#8221;off&#8221;]<\/p>\n<p>The goals describe the complete pathway for each of our <a href=\"https:\/\/www.mappingchange.it\/en\/services\/\">service areas.<\/a><\/p>\n<p>Comprehensiveness is necessary in order to guarantee the highest quality outcome.<\/p>\n<p>Each pathway is customised according to the specific needs of your organisation.<\/p>\n<p>In some cases Mapping Change will develop all the goals, in others just some of them.<\/p>\n<p>If Mapping Change is called upon to follow the entire pathway, it can guarantee the same level of quality and maximum integration of all the goals.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;DO YOU ALWAYS WORK AS A TEAM OR DO YOU ALSO WORK ON AN INDIVIDUAL BASIS?&#8221; _builder_version=&#8221;4.1&#8243; hover_enabled=&#8221;0&#8243; open=&#8221;off&#8221;]<\/p>\n<p>Many of the services are handled by just one person, the one who is the most qualified in relation to your needs.<\/p>\n<p>In more integrated or complex pathways, the <a href=\"https:\/\/www.mappingchange.it\/en\/team\/\">team<\/a> will inevitably expand in order to ensure that the outcomes envisaged will be achieved within the agreed timetable.<\/p>\n<p>In any case, all advice is given under my <a href=\"https:\/\/www.mappingchange.it\/chi-sono\/\">supervision<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;HOW FAR IN ADVANCE SHOULD WE CONTACT YOU TO ENSURE THAT WE START AT A TIME THAT IS MOST CONVENIENT FOR US?&#8221; _builder_version=&#8221;4.1&#8243; hover_enabled=&#8221;0&#8243; open=&#8221;off&#8221;]<\/p>\n<p>The <a href=\"https:\/\/www.mappingchange.it\/en\/team\/\">professionals<\/a> in Mapping Change are often engaged on several fronts at the same time and their diaries fill up very easily.<\/p>\n<p>Ideally, you should contact us as early as possible, especially if missions abroad are envisaged.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;WHEN YOU TALK ABOUT CO-DESIGN AND STRATEGIC CO-DESIGN ON LARGE MULTI-STAKEHOLDER PROJECTS, EXACTLY WHAT DO YOU MEAN BY LARGE?&#8221; _builder_version=&#8221;4.1&#8243; hover_enabled=&#8221;0&#8243; open=&#8221;off&#8221;]<\/p>\n<p>It is difficult to quantify this complexity exactly but we are certainly talking about multi-year programmes and projects, over several cities, regions or countries (or in a single geographical location but with particularly complex outcomes and activities), with more than 5 partners.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;DO YOU JUST WORK IN ITALY OR DO YOU ALSO WORK ABROAD?&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.1&#8243;]<\/p>\n<p>Mapping Change works with Italian <a href=\"https:\/\/www.mappingchange.it\/en\/clients\/\">organisations<\/a> (or organisations that have their headquarters in Italy) as well as with the Italian offices of international organisations and with foreign organisations.<\/p>\n<p>Whenever the consultation requires it, we conduct missions abroad.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I\u2019VE SEEN THAT YOU ALSO DO SOCIAL REPORTS AND IMPACT ASSESSMENTS. DO YOU TAKE INTO ACCOUNT THE GUIDELINES LAID DOWN BY THE RECENT FORM OF THE THIRD SECTOR?&#8221; _builder_version=&#8221;4.1&#8243; open=&#8221;off&#8221;]<\/p>\n<p>Absolutely! The services we offer are always up to date with all current regulations.<\/p>\n<p>Having said that, the work proposed by Mapping Change is not limited to \u2018bringing you into compliance\u2019 with the regulations, but it expressly aims to grow your organisation at all levels, using the need for compliance as an opportunity to boost capabilities and confidence in your people, to make processes more fluid, and to maximise positioning, institutional communication, <a href=\"https:\/\/www.mappingchange.it\/en\/services\/preparing-social-reports\/\">impact generated<\/a> and fundraising.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;IF I SEND A REQUEST VIA YOUR CONTACT INFORMATION PAGE, HOW LONG UNTIL YOU SEND A RESPONSE?&#8221; _builder_version=&#8221;4.1&#8243; open=&#8221;off&#8221;]Maximum one business day later.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;DO YOU HAVE FIXED FEES?&#8221; _builder_version=&#8221;4.1&#8243; open=&#8221;on&#8221;]<\/p>\n<p>Precisely because our <a href=\"https:\/\/www.mappingchange.it\/en\/services\/\">pathways<\/a> are all highly personalised, our fees are calculated on a case-by-case basis.<\/p>\n<p>Fees are based on the number of goals, on the complexity of the individual goal in relation to your initial circumstances and, lastly, on how many and which consultants that pathway requires.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I\u2019VE SEEN THAT YOU WORK WITH OTHER ORGANISATIONS IN OUR SECTOR. HOW DO YOU PROTECT THE CONFIDENTIALITY OF THE INFORMATION YOU WOULD OBTAIN WHILE WORKING WITH US?&#8221; _builder_version=&#8221;4.1&#8243; open=&#8221;off&#8221;]<\/p>\n<p>Mapping Change is composed of professionals with more than 20 years of recognised and referenced experience, not least because of the confidentiality they have always guaranteed.<\/p>\n<p>All of us have signed an extremely strict confidentiality agreement with Mapping Change and we undertake to maintain strict confidentiality in the contracts we sign with the organisations we work with.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I\u2019M A CONSULTANT WITH OVER 10 YEARS OF EXPERIENCE. CAN I PROPOSE A COLLABORATION WITH MAPPING CHANGE?&#8221; _builder_version=&#8221;4.1&#8243; hover_enabled=&#8221;0&#8243; open=&#8221;off&#8221;]<\/p>\n<p>Mapping Change is in continuous evolution and will certainly expand the services we offer in the future.<\/p>\n<p>The selection of consultants to be part of the team is not based only on their CVs, but also having tested their seriousness and compatibility, including their personal compatibility, on at least one complex project.<\/p>\n<p>After all, the Mapping Change <a href=\"https:\/\/www.mappingchange.it\/en\/team\/\">team<\/a> was created just like this: from experience and trust built together in the field.<\/p>\n<p>The best way to find out if you can be part of Mapping Change is to help create an opportunity for collaboration.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.1&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(0,84,147,0.78)&#8221; background_color_gradient_end=&#8221;#005493&#8243; background_color_gradient_direction=&#8221;-45deg&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;http:\/\/www.mappingchange.it\/wp-content\/uploads\/2020\/01\/risk-38.jpg&#8221; max_width=&#8221;80%&#8221; max_width_tablet=&#8221;90%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;right&#8221; custom_margin=&#8221;||&#8221; custom_padding=&#8221;10px||0||false|false&#8221; locked=&#8221;off&#8221; border_radii__hover=&#8221;on||||&#8221; border_radii__hover_enabled=&#8221;on||||&#8221; background_repeat__hover=&#8221;no-repeat&#8221; background_repeat__hover_enabled=&#8221;no-repeat&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;3.25&#8243; background_image=&#8221;http:\/\/www.mappingchange.it\/wp-content\/uploads\/2020\/01\/risk-29.png&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;bottom_left&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; module_alignment=&#8221;left&#8221; custom_padding=&#8221;8vw|10vw|10vw|0px|false|false&#8221; custom_padding_tablet=&#8221;|||||false&#8221; custom_padding_phone=&#8221;&#8221; box_shadow_style=&#8221;preset7&#8243; box_shadow_horizontal=&#8221;0px&#8221; box_shadow_vertical=&#8221;-1px&#8221; box_shadow_color=&#8221;#ffffff&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.1&#8243; text_font=&#8221;|600|||||||&#8221; text_font_size=&#8221;22px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;Mukta|200|||||||&#8221; header_font_size=&#8221;7vw&#8221; header_line_height=&#8221;1.1em&#8221; background_color=&#8221;#ffffff&#8221; max_width=&#8221;80%&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1588","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Your questions and our answers - Mapping Change<\/title>\n<meta name=\"description\" content=\"At Mapping Change we care about clarity. 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